Privacy Policy

Commitment to Privacy

At Falaq Jewelry, we deeply respect the privacy of our online visitors and customers. Our Privacy Policy outlines how we handle the personal information you share with us, ensuring its protection and confidentiality.

Scope of Policy

This Privacy Policy applies solely to information collected through the Falaq Jewelry website. It does not extend to third-party websites, even if linked to our site. We recommend reviewing the privacy policies of any third-party sites before providing personal information.

Data Storage and Security

Our webstore is powered by an established e-commerce platform, ensuring robust and secure data management. Your personal data is stored on secure servers, safeguarded against unauthorized access, use, or disclosure.

  • Data Encryption: Personal and financial information is encrypted during transmission using industry-standard SSL technology.
  • Compliance: We adhere to PCI-DSS requirements and implement widely accepted best practices in data security.

Collection and Use of Personal Information

Personal information is collected for order processing, account management, and personalized user experience. This includes, but is not limited to, your name, contact details, and payment information. We may also collect non-personal information regarding your website interaction to enhance our services.

  • Consent: By using our services, you consent to the collection and use of your information as outlined in this policy.
  • Usage: We use your information to process transactions, deliver orders, and provide customer support. Information may also be shared with trusted partners for fraud prevention or as required by law.

Marketing and Communication Preferences

You have the option to opt-in or opt-out of marketing communications at any time.

  • Marketing Updates: If opted in, you may receive updates about new products, special offers, and other promotions.
  • Opt-Out: You can unsubscribe from marketing communications through the unsubscribe link in emails or by adjusting your account settings.

Access and Control of Personal Information

You have the right to access, update, or delete your personal information stored on our website.

  • Account Management: Personal details can be reviewed and modified in the "My Account" section.
  • Data Removal: If you wish to have your personal information removed from our records, please contact our customer service.

Contact and Complaints

If you have any questions about our Privacy Policy or wish to lodge a complaint, please contact us through:

  • Email: falaqjewelry@gmail.com
  • Phone: +968 92233774