Terms of Service

  • Welcome to Falaq Jewelry's website (http://www.falaqjewelry.com). By accessing and using our Site, you agree to the following terms and conditions.

    1. General Terms and Site Usage:

    • Governing Law: The Sultanate of Oman is our country of domicile, and the local law governs these terms.
    • Modifications: We reserve the right to modify these Terms, our Site, and its contents at any time. Continued use after changes indicates acceptance of new terms.
    • User Eligibility: Users under 18 are prohibited from registering or transacting on the Site.
    • Account Security: Users are responsible for the confidentiality of their account information and liable for all activities under their account.
    • User Conduct: Users must not engage in unlawful activities or those that impair the Site's functionality. Unauthorized use of Site materials is prohibited.
    • Intellectual Property: All Site content is owned by Falaq Jewelry and protected by intellectual property laws.
    • Dispute Resolution: Disputes related to these Terms or the Site will be resolved through arbitration in Oman.
    • Severability: If any part of these Terms is held invalid or unenforceable, the remaining parts remain in effect.

    2. Privacy and Data Use:

    • Privacy Policy: We ensure the security of your data but cannot guarantee complete online security. We do not share debit/credit card details with third parties.
    • Use of Personal Data: By using the Site, you consent to our use of your data for order processing, marketing, and as needed for service provision. Opt-out options are available for marketing communications.
    • Third-Party Links: We are not responsible for the privacy practices of external sites linked to our Site.

    3. Financial Terms:

    • Payment: We accept specified credit and debit cards in Omani Rials (OMR). We comply with OFAC regulations and do not service sanctioned countries.
    • Pricing: All prices are in OMR. The user must retain transaction records.
    • Payment Confirmation: Email confirmation is sent within 24 hours of payment.
    • Return Policy: Returns are accepted within 7 days for defective or damaged products, with refunds excluding shipping charges.
    • Cancellation Policy: Cancellations are possible before shipping confirmation. Refunds will be processed within 7-15 working days.

    4. Liability and Indemnification:

    • Disclaimer: The Site is provided "as is" without warranties of any kind. Falaq Jewelry is not liable for indirect or consequential damages from Site use.
    • Indemnification: Users agree to indemnify Falaq Jewelry against all losses and damages arising from their use of the Site or account.

    By using the Falaq Jewelry website, you acknowledge and agree to these Terms of Service, which constitute a binding legal agreement. If you do not agree, please refrain from using our Site.